ms outlook for mac remove stuck items in sent mail folder

Therefor, the message isn’t unsolicited (Junk E-mail) but it could still be low priority to you (Clutter).įor instance Newsletters that you’ve signed up for yourself or messages from Groups that you are a part of, aren’t spam (although they might end up in the Junk E-mail folder) but it could be low-priority to you so it will end up in your Clutter folder. Clutter vs Junk E-mailĬlutter differs from Junk E-mail by the fact that it is coming from valid sources and/or people that you’ve interacted with before. Note: Clutter doesn’t move any of your emails that you already move out of your Inbox folder and into another folder via a message rule. In OWA and Outlook 2016, you can also right click on a message to mark it as Clutter or not to further train Clutter. Only when this likelihood is very high will cause the message to end up in the Clutter folder.Ĭlutter really uses the “Power of the Cloud” for this analysis via Office Graph without any additional costs to or interaction from you Just keep using email like you normally do is the best way to train Clutter.ĭid Clutter get it wrong? Simply move the message back to your Inbox folder or any other folder. How does Clutter actually work?Ĭlutter uses a mix of behavioral (pattern) and content analysis to determine the likelihood that you are going to ignore the email.

So basically, the Clutter folder is your 'second-tier' Inbox folder containing emails that you usually ignore. In theory, this should leave you with an emptier and distraction-free Inbox folder containing only high priority emails and emails which interest you more. What is Clutter anyway?Ĭlutter analyzes how you process all your email and moves the 'unimportant stuff' out of your Inbox folder and places that into the Clutter folder. Leaving it on however will make it more reliable and it usually doesn’t make the same mistake twice. It can be turned on or off via a setting in Outlook Web App (OWA) and not from within Outlook (not even Outlook 2016). How can I turn this off or configure it otherwise?Ĭlutter is a new mailbox management feature of Office 365 for Business which is also coming to ( once your mailbox is migrated to the Exchange Online platform) but most likely not to Exchange 2016 on-premises users.

I'm trying to find out why as I don't have any rules configured to do this and I really want to receive them in my Inbox folder again. As of recently, some of my emails are going into a folder called Clutter rather than into my Inbox folder.

Ms outlook for mac remove stuck items in sent mail folder